© 2020 Dr Sharon Wilkinson. Clinical Psychologist Toowoomba.

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Health on Herries


20 Herries Street
East Toowoomba
QLD 4350


Ph: 07 4637 9931


Psychological Support for Rural and Remote Residents 

Are you living in a Rural and Remote Community and need to access psychological support? Did you know that you can access Medicare-funded psychological support via Telehealth? Psychological support is now available and more accessible and affordable than you may realise. 

Access to evidence-based psychological support is very limited for people living in rural communities. Unfortunately, logistical and financial barriers prevent many people from accessing much-needed support. Fortunately, access to psychological support is now possible via a recent initiate introduced by Minister Fiona Nash who announced "rural and remote Australians can use Skype, FaceTime or video calling to access psychologists and psychiatrists all over Australia from their home or a local medical centre". 

Medicare is now funding psychological services via Telehealth making access to professional support easier and more convenient. Telehealth is as simple as using Skype or Facetime to connect with family and friends, instead you connect via your internet connection with your psychologist, either from home or a location that has supported internet access. 

Are you Eligible for Medicare Funding? 
To be eligible to receive these services under Medicare, you must: 

  • be living within the Monash Modified Model regions 4-7. You can quickly search an online map to check and see which region you live in. Go to the Doctor Connect website and enter the name of your town or postcode.

  • have an eligible mental health condition and a referral from a GP, psychiatrist or paediatrician. Make an appointment with your GP and discuss with them your mental health concerns.

  • be located at least 15 kilometres by road from a mental health professional

  • not be a patient of an emergency department or admitted to hospital at the time of the service.

What if I'm not eligible/or a Medicare Rebate?

f you are not eligible but would like to access psychological support, you can still access our services via telehealth. As you would not be able to access a Medicare rebate, you would be required to pay the full fee. However, if you have a private health fund please contact them to find if you would be eligible for a rebate. Alternatively you may be able to access another service that assists with reducing your payment, so please call to find out your options. 

Do I need a referral? 

If you are eligible for a Medicare rebate you would need to see your GP first so they could complete a Mental Health Care Plan. Alternatively, you may self-refer. 

Ask your GP to refer you to a Psychologist of your choice.